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Monday thru Friday

8:00AM ‐ 5:00PM PT


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Quick Reference

You Can

Take payment info: PCI compliant

Revise travel documents

Request statements/receipts to be sent

Check booking details

Add a special request on a booking/room

Add Frequent Flyer mile numbers

Add Trusted Travel Number (TTN)

Change flight seats

Revise car rental

Add TSP/Waiver to bookings without payment on file

Request payment deadline extensions

Apply promo code to booking

Add customer air schedules to booking

Check hotel confirmation

Miscellaneous questions

You Cannot

Create a new quote

Convert existing quote into held option

Add transfers into an itinerary

Update names or birthdays

Change dates on hotels or flights

Add tours or activities

Add Rail Europe segments

Reprice package cost due to date change